Return Policy
UAE Orders
We offer free returns for all orders within the UAE. Returns must be initiated within 14 days of receiving your order and meet the following conditions:
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Original Condition: Merchandise must be unworn, unwashed, and free of hair or odour.
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Tags Attached: Items must have all original hang tags intact. If you would like to initiate a return, email hey@longgg.me
International Orders
We do not offer free returns for international orders.
The cost of return shipping will be deducted from your refund.
Items must have all original hang tags intact. If you would like to initiate a return, email hey@longgg.me
Please note:
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Original shipping fees are non-refundable.
How to Return or Exchange
If you would like to initiate a return, email hey@longgg.me
Return shipping will be arranged, and the cost will be deducted from your refund.