Privacy Policy

At Longgg, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details provided when placing an order or signing up for our services.

  • Non-Personal Information: Browser type, IP address, and browsing behaviour collected through cookies and analytics tools.

  • Communication Preferences: Your preferences for receiving marketing and promotional materials.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil your orders.

  • Provide customer support and respond to inquiries.

  • Improve our website and services based on user behaviour.

  • Send updates, promotions, and marketing materials (if you opt-in).

  • Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: Payment processors, shipping companies, and marketing platforms that help us deliver our services.

  • Legal Compliance: When required by law or to protect our rights and users.

  • Business Transactions: In the event of a merger, acquisition, or sale of our business.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.

 

5. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.

  • Request corrections to your personal information.

  • Opt out of marketing communications at any time.

  • Request the deletion of your personal data, subject to legal obligations.

To exercise your rights, please contact us at hello@longgg.me 

 

6. Data Security

We implement industry-standard measures to protect your personal information. However, no online platform is completely secure, and we cannot guarantee absolute data security.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

 

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at
hey@longgg.me 

Thank you for trusting Longgg with your personal information.